What is R.AI OpenClaw?

R.AI OpenClaw is your personal AI assistant that you can chat with on Telegram, WhatsApp, and other messaging apps. No technical knowledge needed — just sign up and start chatting.

What can the AI assistant do?

Your bot can handle a wide range of tasks: browse the web and search for real-time information, answer customer inquiries 24/7, schedule and publish content automatically, analyze documents and extract data from PDFs, automate recurring workflows with cron jobs, review code and suggest improvements, translate messages across languages, and much more. Think of it as a tireless personal assistant for both personal and business use.

Is there a free trial?

Yes! Every new user gets a 14-day free trial on the Basic tier — no credit card required. Experience the full power of R.AI OpenClaw before deciding to subscribe. After the trial ends, you can choose a paid plan or your bot will be paused.

How does billing and payment work?

Each subscription corresponds to a specific bot tier (Basic, Pro, or Ultra). Choose the tier that fits your needs — pay monthly via our secure payment gateway with no long-term contracts. All payments are final: we do not offer refunds, upgrades, or downgrades between tiers. If you need to switch, cancel the current subscription and start a new one. Not sure which tier is right for you? Email us at contact@restai.vn or submit a support form — we'll consult with you to design a solution that fits your business.

Can I upgrade or downgrade my plan?

Direct tier upgrades and downgrades are not currently supported. To switch tiers, cancel your current subscription and subscribe to the new one. If you're unsure which tier best fits your use case, reach out via email at contact@restai.vn or use the support form — our team will help you choose the right plan for your business.

What is your refund policy?

All payments are final and non-refundable. We encourage you to take advantage of the 14-day free trial to evaluate the service before committing. If you experience a technical issue that prevents you from using the service, please contact our support team and we'll work to resolve it.

How secure is R.AI OpenClaw?

Security is our top priority. We implement multiple layers of protection: XSS and prompt injection detection, private bot connections with encrypted endpoints, AES-256 encryption for all stored data and API keys, TLS 1.3 for data in transit, OWASP security best practices including CSP and HSTS headers, fully isolated container environments per bot, and zero data retention policy. Bots run behind a secure gateway in a private cloud environment — they are only accessible through our authenticated portal, never exposed to the public internet. Our portal requires authentication to access any bot or data. We also follow cloud infrastructure security rules enforced by Google Cloud and AWS. Your data is never shared or sold.

How reliable is the performance?

R.AI OpenClaw bots run on enterprise-grade Cloud VMs provided by Google Cloud Platform (GCP) and AWS. This means you benefit from high-performance computing, low-latency networking, 99.9%+ uptime SLAs, and the security standards of leading cloud providers. Your bot is always available when your users need it.

Does R.AI OpenClaw support data backup?

Yes! Backup is a native feature built into R.AI OpenClaw. Your bot data, configurations, and conversation history are automatically backed up. You can restore from backups at any time through the portal, ensuring you never lose important data.

Can I use my own Telegram bot?

Yes! We'll guide you through a simple 2-minute setup on Telegram. You keep full control of your bot name and username.

What happens when I reach my limits?

We'll notify you when you're close to your limit. If you reach it, the system will automatically rotate credentials to use shared capacity so your bot stays responsive. We suggest purchasing additional credits based on your needs — credits are shared across all your bots, giving you flexible control over usage.

What happens if my payment fails?

If a payment fails, you have 7 days to complete the payment. After this grace period, your subscription and VM will be terminated, and all data will be permanently deleted and cannot be restored. Please ensure your payment method is up to date to avoid service interruption.

Yes! You can delete a bot at any time from the portal without affecting your subscription. Your subscription remains active and you can create a new bot using it. However, deleting a bot removes its data permanently.

Can I cancel my subscription anytime?

Yes, no questions asked. Cancel from your account at any time. Important: cancelling a subscription will permanently remove the associated bot and all its data — this action cannot be undone. All payments are non-refundable, so we recommend using the 14-day free trial to evaluate the service first.

What happens to unused subscriptions?

If you have an active subscription without a bot attached, you can use it to launch a new bot at the corresponding tier anytime. Unused subscriptions stay active until cancelled — so you're always ready to deploy when you need to.

How do I get support?

We're here to help! You can reach us via email at contact@restai.vn, use the support form on our website or in the portal, or check our documentation for guides and troubleshooting. We typically respond within 24 hours.

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Blogs

Insights on AI agents, deployment best practices, security, and product updates from the R. AI team.

Best Practices

OpenClaw Best Practices: Getting the Most from Your AI Assistant

Learn proven strategies to configure, optimize, and scale your OpenClaw bots for maximum performance and user satisfaction.

Feb 25, 20268 min read

Security

OpenClaw Security Best Practices: Protecting Your AI Assistant

A comprehensive guide to securing your AI bots — from encryption and isolation to access control and data privacy compliance.

Feb 22, 202610 min read

AI Trends

The Future of AI Agents: How They Are Changing the Way We Work

Explore how autonomous AI agents are transforming industries — from customer service to software development — and what it means for the future.

Feb 20, 20267 min read

Tutorial

Deploy Your First AI Bot in 5 Minutes with OpenClaw

A step-by-step guide to creating and deploying your first AI assistant bot on Telegram using R. AI OpenClaw Hub.

Feb 18, 20265 min read

Guide

Building an AI-Powered Telegram Bot: A Complete Guide

Everything you need to know about creating, configuring, and optimizing AI bots on Telegram with OpenClaw.

Feb 15, 20269 min read

Platform

Multi-Platform AI Bots: Deploy Once, Reach Everywhere

How to deploy a single AI bot across Telegram, WhatsApp, Web Chat, and more — with one configuration, one dashboard.

Feb 12, 20266 min read

Product

The AI Skills Marketplace: Extending Your Bot Capabilities

Discover how OpenClaw Skills let you add web search, code execution, file processing, and 100+ more capabilities to your bot.

Feb 10, 20266 min read

Use Cases

AI Customer Support Chatbot: Automate 80% of Repetitive Queries

How businesses use AI chatbots to handle customer support at scale — reducing response time from hours to seconds while cutting costs by 60%.

Mar 31, 20267 min read

Use Cases

AI Chatbot for Education: How Study Abroad Agencies Scale Student Support

Study abroad agencies and education businesses deploy AI chatbots to handle thousands of student inquiries — admissions, visa guidance, course info — without hiring more staff.

Mar 31, 20266 min read

Use Cases

AI Chatbot for E-Commerce: Boost Sales with 24/7 WhatsApp & Telegram Bots

How e-commerce stores deploy AI chatbots on WhatsApp and Telegram to increase sales by 35%, automate order tracking, and provide instant customer support.

Mar 31, 20266 min read

Use Cases

AI Chatbot for Real Estate: Qualify Leads 24/7 on WhatsApp & Telegram

Real estate agents deploy AI chatbots to qualify leads, answer property questions, and schedule viewings automatically — even at 2am.

Mar 31, 20265 min read

Comparison

OpenClaw vs Botpress vs Dialogflow: Best AI Chatbot Platform 2026

Detailed comparison of the top 3 AI chatbot platforms — pricing, features, ease of use, AI models, messenger integrations, and security.

Mar 31, 20268 min read